Viking Microwave Owner
I want to thank you for your excellent and responsive service regarding the replacement of our Viking Microwave and Trim Kit. We were very impressed with your knowledge of the issues and working on our behalf to get us a new unit. It is amazing to us that our dealer not only didn't install the unit correctly, but after three visits had no idea how to fix the problems we were experiencing. It is now very clear it wasn't the Viking Appliance that was the issue. We are very thankful we found you to rectify the situation. We would also like to compliment Charlie and Phil, who handled the installation of the new unit very efficiently and were extremely polite and knowledgable. It is amazing how well the unit now operates and the door opens with ease. Your entire team did an excellent job and we are most appreciative.
Viking Range Owner
Hi Doug, I just want to take a moment to let you know how much I appreciate the help you gave me regarding my stove. Your advice allowed me to convert it from a stainless steel paper weight to a functional appliance. My wife thanks you, I thank you and my neighbors who came over for dinner last night thank you. It worked out perfect. It's nice to see someone in todays society that is willing to help a stranger. Please give my thanks to Courtney for her concern and helping me find the right person for the job. She is a total asset to you and your company. Thanks again! If you ever find yourself in my area, I will buy you a drink (or 2).
Viking Range Owner
The repairman was fantastic. I won't bore you with the details, but I'm quite sure he saved me thousands of more dollars in repairs. I was impressed with his work ethic, tenacity and overall demeanor. In fact, he reminded me of your employees, in whom I always had the utmost trust and confidence.
Vikkng Refrigerator Owner
Really appreciated Doug's help in resolving our drip pan issue with our Viking Refrigerator. Doug was prompt, professional and quick to resolve our issue and also gave us some helpful tips on some basic functioning issues of our Refrigerator. He was very courteous and friendly. Thank you Doug for your assistance today.
U-line Beverage Center Owner
We were worried that we bought a defective beverage center. Turns out it was a simple fix. Mike new right away what the problem was and even helped us understand the features of our unit better. We were surprised that someone would take the time to do that. I don't think we'll need him again, but if we do, we'll ask for him by name!