The Midwest Team Covering Illinois, Wisconsin, Indiana & Minnesota

Jay Heck

Senior Technician

Jay is our resident fireman... and with all the cooking we do at Lakeview Appliance Service, it's great to have someone who can whip up a meal on a Viking range and put out the fire should the steaks get out of control.  Jay has spent almost 20 years as a fire department volunteer, with several years as chief.

Jay holds a Univeral CFC certification as well as a General Motors Training Center diploma in Electrical, Refrigeration and Home Appliance Diagnosis and Repair.

Jay has over 44 years logged into the appliance service business, most recently working with Lakeview Appliance Service.

He has over 15 years of experience with the Viking Brand. 

REVIEW YOUR EXPERIENCE WITH JAY
 

Leo Macuran

Technican

Leo has been with the Lakeview Appliance Service Team for nearly a year.  He specializes in Viking.

Although he is fairly new, Leo has become a fast favorite with customers due to his friendly nature and his helpfulness not only with the repair, but also with offering helpful advice on cleaning, maintaining, and operating Viking ranges, refrigerators, and rangehoods.

"The repairman was fantastic. I won't bore you with the details, but I'm quite sure he saved me thousands of more dollars in repairs. I was impressed with his work ethic, tenacity and overall demeanor. In fact, he reminded me of your employees, in whom I always had the utmost trust and confidence."

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Mike Mizzi

Senior Technician

Mike holds a Type 1 HVAC Tech Certificate as well as an Associates Degree in Business.

He's been repairing Viking and U-Line appliances for over 3 years.  Prior to that Mike worked in the auto industry in both sales and service.

"We were worried that we bought a defective beverage center. Turns out it was a simple fix. Mike new right away what the problem was and even helped us understand the features of our unit better. We were surprised that someone would take the time to do that. I don't think we'll need him again, but if we do, we'll ask for him by name!

Thanks again!" 

REVIEW YOUR EXPERIENCE WITH MIKE

Nick Schattschneider

Senior Technician

Nick is EPA Refrigeration Certified and holds an Associates Degree in HVAC and Refrigeration.

Nick has been in the appliance service industry for over 17 years, 10 of which have been spent repairing every kind of appliance Viking has ever made.  

He's been with Lakeview Appliance service for over 7 of these years and is a favorite with our Chicagoland Viking owners.

"Hi Nick, I just want to take a moment to let you know how much I appreciate the help you gave me regarding my stove. Your advice allowed me to convert it from a stainless steel paper weight to a functional appliance. My wife thanks you, I thank you and my neighbors who came over for dinner last night thank you."

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Fred Troncoso

Senior Technican

Fred holds a Type 1 Refrigerant Recovery Certification.  He has 17 years in the Appliance Service Business, spending 13 of them specializing in Viking Appliances.  He's been with the Lakeview Appliance Service Team for 7 years.

"Really appreciated Fred's help in resolving our drip pan issue with our Viking Refrigerator. Fred was prompt, professional and quick to resolve our issue and also gave us some helpful tips on some basic functioning issues of our Refrigerator. He was very courteous and friendly. Thank you Fred for your assistance today."

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Doug Lavine

Senior Technician

Doug is one of our most experienced Appliance Repair Specialists.  He's been at it for over 30 years, with 14 of them specializing in the Viking brand working for Lakeview Appliance Service.

He holds certificates in HVAC, Refrigeration, Welding, and has a Radio Engineer License.  In addition, he has vocational training in Electronics and Machine Shop.

He also enjoys Television Production concentrating on Corporate Marketing and Training Videos.

"Really appreciated Doug's help in resolving our drip pan issue with our Viking Refrigerator. Doug was prompt, professional and quick to resolve our issue and also gave us some helpful tips on some basic functioning issues of our Refrigerator. He was very courteous and friendly. Thank you Doug for your assistance today."

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Vernon Schmidt

Assistant Service Manager

Vernon holds a Universal CFC Certification.  He has worked in the Appliance Repair Industry for 18 years with 13 of them focusing on the Viking brand.

He's out of the field and in the office now assisting in scheduling and appliance troubleshooting.

REVIEW YOUR EXPERIENCE WITH VERNON